You may contact customer service anytime via email at thevoguevizion@gmail.com. Please allow us 24-48 hours to respond.

Yes. If your order has not been processed/shipped, then contact us immediately at thevoguevizion@gmail.com.

Orders are shipped within 2-3 business days. Once an order is placed, allow 24-48 hours for it to be processed.

No we do not offer refunds. However, we do allow exchanges within 24 hours after receiving an item if there is an issue. Contact us immediately at thevoguevizion@gmail.com.

No, but by setting up an account you become an exclusive ‘VV’ member, having access to order and shipping information while also being added to our email list for special updates in the future. To stay in the know, please subscribe to our list on the website for updates, sales, discounts, & more on our products. You will receive notifications by email.

Your package can be shipped back out to you upon receiving. However, you will be responsible for reshipment fee before package can be shipped out to you.